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Bring Interakt WhatsApp Conversations into Bitrix24.

Connect your Interakt account with Bitrix24 to send and receive WhatsApp messages directly from CRM, track conversations, and link them to leads, contacts, and deals.

Stop Switching Between Interakt and Bitrix24 to Manage WhatsApp Chats.

When WhatsApp conversations live in Interakt and your sales and service activities live in Bitrix24, your team wastes time switching between platforms, loses conversation history, and struggles to track leads and deals accurately.

Our Interakt WhatsApp Integration App connects the two systems seamlessly. Every WhatsApp message sent or received in Interakt appears in Bitrix24, linked to the right customer record, so you can chat, track, and convert without leaving your CRM.

Key Features & Benefits

Centralize All WhatsApp Chats

Centralize All WhatsApp Chats

Send and receive messages from within Bitrix24 while keeping them in sync with Interakt.

Never Lose Context

Never Lose Context

Messages are automatically linked to leads, contacts, and deals for a complete history.

Work as a Team

Work as a Team

Assign chats to team members, share internal notes, and respond faster.

Leverage Interakt Features in CRM

Leverage Interakt Features in CRM

Continue using your Interakt templates, quick replies, and automations right inside Bitrix24

Even More Tools to Streamline WhatsApp Communication.

With the Interakt WhatsApp Integration App, you can trigger automated messages from Bitrix24 workflows, use Interakt-approved message templates, log every inbound and outbound chat in the CRM timeline, and keep delivery/read status updated in real time. Track chat response times, send broadcast messages to targeted segments, and archive completed conversations for easy reference – all without leaving Bitrix24.

Get started in 15 Minutes

We’ll install and configure the Interakt WhatsApp Integration App in your Bitrix24, connect it to your Interakt account, and set up your messaging preferences so you can start chatting instantly.

Step 1

We Install the App

Link Bitrix24 to your Interakt account.

Step 2

We Configure It for You

Set up templates, automation, and chat routing.

Step 3

You Start Using It

Send and receive WhatsApp messages inside Bitrix24.

B24APPS Pricing

Not sure where to start? Try the START plan.
If you need more chats, we’ll be here to help you upgrade

What Teams Say About Our Interakt WhatsApp Integration

Arjun Mehta

Arjun Mehta

Sales Head, FreshMart

"Now our sales team manages all WhatsApp chats from Bitrix24. No missed messages, no context switching."
Sneha Kapoor

Sneha Kapoor

Support Manager, XYZ Ltd

"Customer support is faster because everything is in one place."
Vikram Shah

Vikram Shah

Founder, UrbanFurnish

"Integration was seamless. Now sales and support work from the same screen without juggling apps."
Priya Nair

Priya Nair

Business Development Manager, HealthMax

"We can track WhatsApp conversations alongside deals, which has boosted our closure rates."

Trusted by Businesses Across Industries

  • Notamedia integrations are always reliable and well-supported. – CEO, RetailX
  • They understand Bitrix24 inside out.” – Operations Director, FinServe

Delivering Excellence for Over 20 Years

Built by Bitrix experts with two decades of experience, delivering solutions to some of the world’s most respected companies.

Company 1 Company 2 Company 3 Company 4

Any questions?
Let us know!

Our experts will guide you for free.

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Questions and answers

Is it possible to integrate CRM with WhatsApp and Telegram at the same time?
Yes, you can integrate both WhatsApp and Telegram with CRM at the same time using supported APIs.
How many numbers can be connected with crm/messenger integration?
The number of connected accounts depends on your CRM's subscription plan and integration limits.
Why merge CRM and messengers?
Merging CRM and messengers allows you to manage all communication in one place, improving efficiency and customer experience.
How long does it take to integrate crm/messenger?
Integration can take anywhere from a few minutes to a couple of hours depending on your setup.