Connect Your GSM Telephony with Bitrix24

Make and receive GSM calls directly from Bitrix24, log every conversation, and keep all your customer communication in one place.

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Stop Losing Track of Customer Conversations

Sales and support teams often juggle multiple devices and systems to handle calls, making it difficult to track communication history, measure performance, and follow up efficiently.

With our GSM Telephony integration for Bitrix24, every incoming and outgoing call is logged automatically. You can view recordings, track call duration, assign follow-ups, and see the entire customer interaction history without leaving your CRM.

Key Features & Benefits

Dial GSM numbers directly from your CRM.

Convert incoming customer emails into Bitrix tickets automatically.

Automatic Call Logging

Every call is saved with details like date, duration, and contact info.

Call Recording Storage

Access call recordings for training and quality checks.

Unified Communication History

See calls alongside emails, chats, and tasks for full context.

Go Beyond the Basics

This integration also supports missed call alerts, call tagging, real-time call analytics, inbound call popups with customer details, and seamless assignment of follow-up tasks — giving your team the tools to respond faster and work smarter.

Get it for free Request a Demo