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Automate Customer Conversations in Bitrix24 with an Intelligent Question-Based Chatbot

Engage customers instantly with a chatbot that asks the right questions, collects relevant details, and updates your Bitrix24 CRM automatically

Stop Losing Leads to Delayed Responses.

Manual responses often lead to delays in capturing leads and qualifying them. Without automation, teams spend valuable time asking repetitive questions instead of closing deals.

Our Question-Based Chatbot Integration automatically asks pre-defined questions to your leads, collects structured answers, and pushes them into Bitrix24 as contacts, leads, or deals — ready for follow-up.

Your Helpdesk – Inside Bitrix24

Automated Question Flow

Automated Question Flow

Define your question sequence and let the bot qualify leads 24/7.

CRM Auto-Update

CRM Auto-Update

Captured answers automatically populate fields in Bitrix24.

Multi-Channel Support

Multi-Channel Support

Works with your website, WhatsApp, Facebook Messenger, and more.

Custom Logic & Branching

Custom Logic & Branching

Different follow-up questions based on previous answers.

Beyond Basic Chat — Advanced CRM Intelligence.

Save agent time by automating repetitive qualification questions. Assign leads to the right sales team based on chatbot responses. Trigger Bitrix24 workflows based on specific answers or keywords. Store chat history in the lead or deal record for easy reference. Collect attachments or documents directly via chat and link to CRM.Support multiple languages for a global customer base.

Get started in 15 Minutes

We install it and you start using it within minutes

Step 1

Install the App

Add the Question-Based Chatbot Integration to your Bitrix24.

Step 2

Set Your Questions

Define your question list and logic flow.

Step 3

Start Capturing Leads

Leads and data flow instantly into Bitrix24.

B24APPS Pricing

Not sure where to start? Try the START plan.
If you need more chats, we’ll be here to help you upgrade

App-Specific Testimonials

Neha Sharma

Neha Sharma

Sales Head, BrightHome Interiors

"Our qualification time dropped from hours to minutes."
Rohit Menon

Rohit Menon

Founder, EduBridge Academy

"The chatbot fills in lead details automatically — no manual typing"
Ayesha Khan

Ayesha Khan

Marketing Lead, Globex Foods

"Multi-language support has helped us close more deals internationally."
Kunal Patel

Kunal Patel

COO, EventPro Solutions

"Branching logic ensures we only ask relevant questions to each lead."

Trusted by Businesses Across Industries

Bitrix integrations from Notamedia are always plug-and-play and reliable – Head of Digital, Zenith Systems
We’ve cut lead handling time by 50% since deploying these integrations. – Operations Lead, FreshBrew Café

Delivering Excellence for Over 20 Years

Built by Bitrix experts with 20+ years of CRM automation expertise.

Company 1 Company 2 Company 3 Company 4

Any questions?
Let us know!

Our experts will guide you for free.

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Questions and answers

Taaly Is it possible to integrate CRM with WhatsApp and Telegram at the same time?
Yes, you can integrate both WhatsApp and Telegram with CRM at the same time using supported APIs.
How many numbers can be connected with crm/messenger integration?
The number of connected accounts depends on your CRM's subscription plan and integration limits.
Why merge CRM and messengers?
Merging CRM and messengers allows you to manage all communication in one place, improving efficiency and customer experience.
How long does it take to integrate crm/messenger?
Integration can take anywhere from a few minutes to a couple of hours depending on your setup.