Bring Official WhatsApp into Bitrix24 — Natively.
Connect your Meta-approved WhatsApp Business API directly to Bitrix24. Chat, automate, and track conversations inside your CRM.
Stop Losing Leads to Scattered Conversations.
When WhatsApp lives outside your CRM, agents copy-paste chats, timelines are incomplete, and follow-ups slip through the cracks. It slows teams down and hurts customer experience.
Our Official WhatsApp Integration connects your Meta-approved number to Bitrix24. Every message is logged against the right lead/contact, enabling automation, faster replies, and full visibility for sales and support.
Your Helpdesk – Inside Bitrix24
Reply from CRM, Instantly
Send and receive WhatsApp messages directly in Bitrix24 chats and timelines.
100% Meta-Compliant
Official WhatsApp Business API connection for reliability, security, and scale.
Automation That Works
Trigger greeting, reminder, or order-update templates via Bitrix24 workflows.
Complete Conversation History
All chats are linked to leads, deals, and contacts for a 360° view.
Turn WhatsApp into a High-Performance Sales & Support Channel.
Use Meta-approved message templates for campaigns and notifications.Auto-assign incoming chats to the right team or queue.See delivery and read receipts within CRM.Use segments to send targeted broadcasts.Add internal notes, tags, and SLAs to chats.Analytics on response time, agent performance, and conversion.
Get started in 15 Minutes
Done-for-you onboarding — we install, connect, and configure everything.
We Install the App
Add Official WhatsApp Integration to your Bitrix24.
We Connect Your Number
Link your Meta-approved WhatsApp Business API.
You Start Using It
Chat, automate, and track conversations in CRM.
B24APPS Pricing
Not sure where to start? Try the START plan.
If you need more chats, we’ll be here to help you upgrade
What Teams Say About Our Official WhatsApp Integration
Ravi Kumar
Founder, BrightMart
"Replying from Bitrix24 doubled our speed to lead."
Anita Singh
CX Manager, QuickFix
"Templates + automation = fewer missed follow-ups and happier customers."
Priya Mehta
Sales Head, UrbanFurnish
"Our response time dropped from hours to minutes — customers love it."
Arjun Verma
Operations Manager, FreshCart
"Everything’s in one place now. No more juggling between WhatsApp and CRM"
Trusted by Businesses Across Industries
Rock-solid, compliant integration with excellent support. – Marketing Director, EduServe
If you use Bitrix24 and WhatsApp, this is essential. – CEO, FitLife
Delivered Solutions to the World’s Leading Brands
Built by Bitrix experts with two decades of integration experience.
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